Hello. My name is Raymond Wages. I have 32 years experience in automotive retail, management, training and speaking. I also hold experience with national speaking engagements and management positions with manufacturers, retail multi franchise dealerships, and certified pre owned retail outlet ownership. Some of my specialties include: speaking, process improvement, management, [...]
Certified Pre Owned Performace Manager for Hyundai Motor America. Previously Ford and Lincoln Motor Company Certified Pre-Owned Consultant and Coach for the Charlotte Region, USA. In dealership consultation and coaching of owners, management and staff in marketing Ford and Lincoln CPO. Strategic consulting, including business plan & sales strategy development for Customer Satisfaction, Process Improvement and Selling Skills implemented at the dealer level. I am a Jaguar Land Rover Academy Instructor for Customer Satisfaction Excellence, Certified Pre-Owned and Fixed Op's Process Improvement.